Terms of Service
Template — not legal advice. This document is a starting point drafted for ResalerHQ. Before you publish it or take payment, have a lawyer review it for your jurisdiction and business. Replace every bracketed placeholder ([COMPANY], [STATE/JURISDICTION], [CONTACT EMAIL], [EFFECTIVE DATE]) with your real details.
These Terms of Service ("Terms") are a binding agreement between you ("you," "Customer") and [COMPANY] ("ResalerHQ," "we," "us"), governing your access to and use of the ResalerHQ web application, websites, and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business.
1The Service
ResalerHQ is a software-as-a-service application for tracking resale inventory, orders, team activity, and related business operations. We may add, change, or remove features over time. We provide the Service "as a service" and do not sell you a copy of the software.
2Accounts & workspaces
- You must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account and within your workspace.
- A workspace owner may invite additional users and assign roles that control what those users can see and do. The owner is responsible for the access they grant.
- You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
3Fees & payment
Access to some or all features may require a paid subscription. Pricing, billing intervals, and plan limits will be presented to you before you subscribe. Unless stated otherwise: fees are billed in advance, are non-refundable except where required by law, and may change on renewal with prior notice. You authorize us and our payment processor to charge your payment method for all fees you incur. Failure to pay may result in suspension or termination of access. Certain usage-based features (for example, third-party device lookups) may be metered or require your own third-party credentials.
4Your data
"Customer Data" means the inventory records, orders, photos, team information, and other content you or your users submit to the Service. As between you and us, you own your Customer Data. You grant us a limited license to host, process, and display Customer Data solely to operate and improve the Service and as described in our Privacy Policy. You are responsible for having the rights to submit your Customer Data and for its accuracy and legality.
5Acceptable use
You agree not to:
- Use the Service for anything unlawful, including trafficking in stolen goods or devices with blacklisted or falsified identifiers;
- Attempt to access another customer's workspace or data, or probe, scan, or breach security or access controls;
- Reverse engineer, resell, or sublicense the Service except as expressly permitted;
- Upload malware, or use the Service to send spam or infringe others' rights;
- Overload or interfere with the Service's infrastructure, or circumvent usage limits.
6Third-party services
The Service relies on third-party providers (for example, cloud hosting and database infrastructure, and device-information lookup providers). Your use may be subject to those providers' terms, and their availability is outside our control. Where you supply your own third-party API credentials, you are responsible for your use of and charges from those providers.
7Intellectual property
The Service, including its software, design, and trademarks, is owned by [COMPANY] and its licensors and is protected by law. These Terms grant you no rights to our marks or software except the limited right to use the Service. ResalerHQ is not affiliated with, endorsed by, or sponsored by Apple Inc. or any device manufacturer; product names referenced in the Service are the trademarks of their respective owners.
8Suspension & termination
You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us or others. On termination, your right to use the Service ends. We will make Customer Data available for export for a limited period as described in the Privacy Policy, after which we may delete it.
9Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that device-information lookups or analytics will be accurate. You are responsible for your own business, tax, and legal decisions.
10Limitation of liability
To the maximum extent permitted by law, [COMPANY] will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the twelve months before the event giving rise to the claim (or, if you paid nothing, US $100).
11Indemnification
You will defend and indemnify [COMPANY] against claims arising from your Customer Data, your use of the Service, or your breach of these Terms, to the extent permitted by law.
12Governing law
These Terms are governed by the laws of [STATE/JURISDICTION], without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts located there, except that either party may seek injunctive relief in any court of competent jurisdiction.
13Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide notice (for example, in-app or by email). Continued use of the Service after changes take effect means you accept the updated Terms.
14Contact
Questions about these Terms: [CONTACT EMAIL].